As part of our working partnership with Studentenwerke (STW), the TUCO Academy is supporting the facilitation for TUCO members attendance at the European Student Services Conference on "Shaping Change in Student Services" which takes place from the 5th to the 7th of July at the Weincampus in Neustadt.



This conference is the German Colloquium on Student Services: "Shaping Change in Student Services - How we can Transform Crises and Challenges into Positive Change" in higher education in Europe and to join the discussion on students wellbeing as a challenge and an opportunity with colleagues from Germany and Europe. The conference is preceded with a food safari led by TUCO in Frankfurt to look at German and global food trends.

Who is this for?

This event is for thought leaders, decision makers, and policy visionaries from food service operations and student services in the TUCO membership, who would like to discuss student wellbeing provision and support in the current environment of rising costs and lack of funding, to network internationally, and to learn about new innovations for the management level of student services institutions and higher education institutions alike. 

Why should I take part?

As well as discovering how student services are tackling positive change for students in on the continent you will be able to meet peers from the TUCO membership and several European countries. There is a full programme of sessions over the three days and all lectures and discussions will be interpreted simultaneously or consecutively. Language mediation during the accompanying programme will be provided. The Conference includes a campus tour of the University facilities at nearby Landau and networking social dinners in the evening.

The cultural programme includes a tour and reception at Hambach Castle and a Barbeque & wine tasting from the local growing regions of Anterior Palatinate. 

Bursary places

There are 2 bursary places available free of charge and the TUCO Academy will be accepting applications up to the closing date of the 16th of June 2023 through the following form: Bursary Application Form Please do not use the booking form button on the right.

How will it help me?

During the event, you will benefit from presentations, panel discussions and workshops on:

  • Transformation of Student Services in Crises (including thoughts from student representatives)
  • Management of strategy, human resources, communication
  • Transformation in dining services, student housing and counselling and mental health services
  • Reforming of student financial aid, digitisation of student services, and diversity management

A strong emphasis has been placed on networking and exchanging experiences in respective student services fields between attendees - participants are encouraged to prepare a 1 minute elevator pitch: Who am I? What am I looking for? How can we co-operate?

What’s included?

  • Transport to Germany and the Conference from Heathrow (Flight is at 14:15 on the 3rd July and will be returning by 18:20 on the 7th of July)
  • Overnight accommodation during your stay
  • All visits including entry to the Conference
  • Food and drink each day
  • Please see the initial programme of events in the attachment below

What’s not included?

Anything not listed on the itinerary including, but not limited to:

  • Additional drinks, room service, etc. 

Provisional Itinerary:

A provisional itinerary will be made available shortly. Final itineraries will be uploaded to your Dashboard approx. 1 week prior to the event commencement.


Full Member


Nr Neustadt, Germany


  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.