The whole purpose of a report is to convey information to the reader in a clear understandable format, in order that the reader may make an informed decision upon. How many times have you read a report and been more confused after reading it than before? How many times have you become lost in the detail, which has overshadowed the main theme and arguments? This course is designed to provide the report writer with the professional skills to make their reports a compelling read that is easy to understand.


Who is this for?

Managers at any level in catering and hospitality departments, especially those seeking to improve their report writing skills and those seeking promotion within their organisations.

Why should I take part?

This valued report writing training course gives report writers the necessary writing skills to prepare and complete a report professionally. It also provides them with the critical skills to evaluate their subject and present conclusions objectively. Focus is also placed on the importance of gearing the report content for the benefit of the reader and achieving the main purpose of any report – to convey information on a subject clearly, fairly and without bias.

How will it help me?

During the event, you will…

  • Recognise how to plan and complete reports for maximum impact
  • Understand the Who, What, When, Where, Why and How
  • Identify the different measures of readability
  • Know how to tailor a report for a specific audience
  • Understand the different stages and time allocation of report writing
  • Know the difference between active and passive verbs
  • Recognise when to use data to back up your report
  • Identify which type of diagram to use to support your data findings
  • Be able to effectively revise and fine-tune the report

Following the event, you will…

  • write reports that prioritise value over volume
  • know how to address multiple audiences, as you never know who will end up reading your report
  • be confident in identifying important information to include in your report
  • relay your reports in a clear and concise manner

Provisional Itinerary:

The course takes place in the form of an online webinar. 

This is an online session with a limited number of places available. Delegates will need access to a laptop or PC with a microphone and web camera to participate in this interactive course. Attendees will receive a link to the session one week before and a downloadable participant pack the day before. (Paper copies can be sent out if you notify Sarah Mcloughlin at least 1 week in advance [email protected] )

Final itineraries and timings will be in your calendar invite.

About the Trainer:

The day course will be run Graeme Jones. Following a 30 year career in Financial Services, Graeme decided it was time to invest the rest of his working life into supporting business’ most important asset – their staff. He have worked with businesses through financial services and managed sales and service teams throughout the UK. This has included the recruitment, training and coaching of both front line staff and their management. Graeme is keen to give back  to businesses, the wealth of knowledge and experience he has accumulated to date.

Testimonials on the course and trainer:

"With the session being interactive, I was hesitant about attending as this isn’t my preferred learning style. Graeme did a great job of getting everyone working together remotely."

"Brilliant training session which I have found easy to implement immediately to my work practices."

"The mix of different learning resources such as chat and interactive on screen presentations made the course flow really well."


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  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

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  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

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  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

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  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.