Overview

JLA was founded in 1973 in West Yorkshire, and has become the UK’s leading commercial laundry and catering supply and service partner across both private and public sectors. We have over 40 years’ experience of delivering great customer service through working in true partnership with our customers. We have a long history of continuous improvement in all aspects of our operations and we continue to evolve and innovate, and develop new service solutions to meet our customer needs. We work in partnership with customers across all sectors, including hospitality, leisure and retail industries. This expertise means we understand the challenges faced by these sectors, their operational priorities and support a large number of customers to achieve these.

JLA provides a range of services which allow our customers to leave the management of planned and unplanned maintenance with us.

  • Planned Preventative Maintenance: Planned maintenance of assets help to improve equipment lifespan, reduce equipment downtime and the number of major repairs. We develop a schedule with our customers to ensure all equipment remains compliant and to pro-actively improve the performance running costs and safety of the equipment.
  • Reactive Maintenance: Our operational infrastructure is designed to respond to unplanned maintenance call-outs as quickly as possible and to fix the issue as quickly as possible. We work to a range of response times, sometimes driven by a priority rating, to minimise downtime and disruption to your operations.

Asset Management:  To proactively manage customer portfolios, JLA captures the condition and make/model/age of each asset during the first planned preventative maintenance visit. Each piece of equipment is IDENT tagged, giving it a unique number to make fault-logging easier, manage any equipment moved and maintain a service history against the item. This allows us to notify you of any regular faults and recommend alternative options.

Supplier Documents