Overview
TWG Group is a specialist staffing agency with over 15 years’ experience supplying trained, reliable hospitality and event staff to a wide range of venues including universities, stadiums, arenas, and festivals. Family-owned and Bristol-based, we take pride in our hands-on approach and the long-term partnerships we build with clients.
We support university catering teams with front-of-house, retail, bar, back-of-house, and supervisory staff, whether for daily service delivery, high-volume events, or short-notice cover. We understand the importance of consistency, student experience, and aligning with institutional values — and tailor our service accordingly. All our staff are trained to meet client expectations, with a strong focus on customer service, professionalism, and adaptability.
Our dedicated operations team ensures seamless delivery through a combination of personal service and smart scheduling tools. We manage recruitment, vetting, payroll, and compliance in-house, allowing us to respond quickly and efficiently to client needs. We’re also well-practised in mobilising large volumes of staff for key events, such as open days, graduation weeks, and conferences.
At TWG, we’re not just a supplier — we aim to be an extension of your team. We build relationships based on trust, transparency, and responsiveness, ensuring our clients feel supported every step of the way. Our proven track record, including long-standing partnerships with universities and educational caterers, demonstrates our ability to integrate smoothly into existing teams and deliver high standards, every time.
With a strong presence across the South West, South Wales, London and the Midlands, and a growing national reach, we are ready and well-placed to support TUCO members with flexible, quality staffing.
