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The subject and responsibilities of the Equality Act 2010 are often viewed as a minefield by staff. This Course highlights how to deal with our legal responsibilities and the benefits of treating other staff and customers alike, with respect.

Overview

Who is this for?

Staff who would like to understand more about workplace rights and responsibilities and for managers and team leaders to bulid a respectful and inclusive culture.

Why should I take part?

This equality and diversity training course explores the development of the Equality Act 2010 and the clear value to businesses and their staff adopting a positive approach to this subject. The course also provides clear guidance on the requirements to stay ‘onside’ within the legal framework. This applies to both our day to day working lives and where appropriate when recruiting.

Most of the provisions of the Equality Act came into force in October 2010. Further provisions came into force in April 2011. The act replaced previous anti-discrimination laws with a single act to make the law simpler and to remove inconsistencies.

The design of the Equality and Diversity Training Course is to equip staff in order that they can conduct their professional responsibilities with the appropriate skill, knowledge and confidence.

How will it help me?

During the event, you will…

  • Understand the value that the Equality Act 2010 brings to the workplace
  • Recognise how individuals from different backgrounds, experiences and identities bring a diversity of thoughts, ideas and alternative ways of working to an organisation
  • Know why, when and how to develop effective communication skills
  • Be able to communicate appropriately across different cultures
  • Understand how to support and manage staff with the acceptable use of language
  • Know what is appropriate behaviour
  • Identify protected characteristics
  • Recognise how different behaviours drive a range of cultures
  • Identify unconscious bias
  • Create and develop strategies for building and maintaining diverse relationships, blending skills and attributes in order to enhance performance

Following the event, you will have a better understanding of…

  • Why Equality, Diversity, Inclusion and Belonging Matter
  • The development of the Equality Act 2010 and its value today
  • The Equality Act 2010 including The Protected Characteristics, Discrimination and Harassment
  • The value that the Equality Act 2010 brings to the workplace
  • Communication Skills, including Intercultural

Provisional Itinerary:

The course takes place in the form of an online webinar. 

This is an online session with a limited number of places available. Delegates will need access to a laptop or PC with a microphone and web camera to participate in this interactive course. Attendees will receive a link to the session one week before and a downloadable participant pack the day before. (Paper copies can be sent out if you notify Sarah Mcloughlin at least 1 week in advance [email protected] )

Final itineraries and timings will be in your calendar invite.

About the Trainer:

The day course will be run Graeme Jones. Following a 30 year career in Financial Services, Graeme decided it was time to invest the rest of his working life into supporting business’ most important asset – their staff. He have worked with businesses through financial services and managed sales and service teams throughout the UK. This has included the recruitment, training and coaching of both front line staff and their management. Graeme is keen to give back  to businesses, the wealth of knowledge and experience he has accumulated to date.

Pricing

Full Member
£50.00
Associate/Affiliate Member
£75.00
Other/Non-Member
£100.00

FAQs

  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.

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