See first-hand the student experience and review the catering, conferencing and events facilities at three different universities located in Leeds – Leeds Beckett University, University of Leeds and the Leeds College of Music.

Overview

Who is this for?

Catering, Hospitality, Conference and Events & Marketing professionals from junior to senior management level. Any TUCO member who is interested to see the behind the scenes workings of customer focussed institutions with an emphasis on interdepartmental team collaboration.

Why should I take part?

Leeds is a vibrant student city with the fourth largest student population in the country (over 200,000) and is one of the UK’s hotspots for night life. The Civic or Northern quarter has a growing entertainment district providing for both students and weekend visitors with a large number of bars and restaurants.

The city has teams representing all the major national sports including the most successful rugby league team in Leeds – the Leeds Rhinos who play their home games at Headingley Carnegie Stadium. The stadium is affiliated with Leeds Beckett University near to the Headingley campus which is part of the study tour.

On this three-day study tour, delegates will see first-hand the student experience and be able to review the catering, conferencing and events facilities at three different universities located in Leeds – Leeds Beckett University, University of Leeds and the Leeds College of Music. Delegates will spend a day at each institution, exploring what makes the customer experience special to that University and how they have overcome challenges to quality and business results and still provide a great service offer through collaboration. The tour will offer an opportunity for delegates to view each campus, conference and event facilities where applicable, and the elements of the experience which makes them successful for students and commercially.

How will it help me?

During the event, you will…

  • Spend a day at each institution, exploring what makes the customer experience special to that University and how they have overcome challenges to quality and business results and still provide a great service offer through collaboration
  • Find out information from ‘Meeting Leeds’ at an open evening and presentation
  • Discover how Leeds market the University of Leeds and collaborate outside of the institution to grow the business.
  • Take inspiration from other Universities back to your own institutions, through campus tours, catering unit tours and conferencing tours
  • Network and troubleshoot with likeminded TUCO members from different institutions

Following the event, you will…

  • Have gained an understanding of the practice and proficiency of catering and events professionals in Leeds who are providing a great student and external customer experience at their institutions
  • Have learnt new knowledge on how the institutions look at the customer experience and make adjustments to operational plans
  • Be inspired by different catering themes and concepts, such as international menus and sports menus through Leeds Beckett’s collaboration with Headingley
  • Have ideas on how to make the most of your teams through collaboration with other departments and external companies

What's Included?

2 nights’ accommodation at Leeds Weetwood Hall, visits to Leeds Beckett University, The University of Leeds and the Leeds College of Music including refreshments, guided tours, networking opportunities, talks and presentations, travel around the city, all meals and drinks during the tour.

Pricing

Full Member
£149.00
Associate/Affiliate Member
£475.00
Other/Non-Member
£615.00

FAQs

  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.