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Held on 30th January 2025, this webinar allowed participants to understand how best to use AI technology for great communication with your customers and employees. If you're logged in, the recording of the webinar will appear below for you to watch.

Overview

Who is this for?

Anyone who has to deal with communication as part of their job role. (Everyone?!)

Why should I take part?

Are you a great communicator?

For any successful leader or manager in hospitality, effective communication is essential. It spans a variety of formats from 1-2-1 conversations to live group presentations (in person and online) and digital content.

Expectations for the quality of our messages have never been higher, yet we’re all busier than ever. So, is AI a blessing or a curse? It can be frustrating when AI produces bland, inhuman content that lacks impact.

Are you not sure where to start, what tools to use, and when? Or perhaps you’re worried AI is just complicated hype? Maybe you’re simply looking for practical tips based on real projects?

That’s what this session is all about. Getting the most out of all the tools and knowing where the human touch is essential.

How will it help me?

During the session, open to all, you will…

  • Have an introduction a simple methodology: approach each communication.
  • Learn how to boost productivity: Create better communications and materials more quickly.
  • Discover some of the amazing tools you can use (that don’t need a technology degree and won’t break the bank)

What to expect...

  • Real World Examples: See completed projects and learn from them.
  • Practical Advice: Implement tips and tricks immediately.
  • Creative Ideas: Spark innovation in your communications.
  • Q&A: An opportunity to engage directly with Pete and get your questions answered in real-time.

About the Presenter:

Pete Fullard;

FOUNDER AND CEO OF TUCO LEARNING PARTNER UPSKILL PEOPLE

Pete

Pete Fullard is the CEO of Upskill People, innovators in the global online learning market since 1995. He helps people get the most from their careers, and businesses get the most from their teams. And he knows that L&D is at its most powerful when outcomes are measured, analysed, and built into actionable plans.

Professional. Supportive. Creative.

Pete has successfully mentored other businesses, senior teams and business owners – establishing himself as much more than a learning expert. This has also allowed him to work within other like-minded organisations. 

Pete has a knack for projecting authority in a way that unites people behind a common goal. This encourages thought-provoking discussions, big revelations, and fresh takes on strategies. 

Pete’s goal is to inspire any organisation he works with to operate at its absolute best.

www.upskillpeople.com

FAQs

  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.

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