We're delighted to introduce a series of weekly webinars TUCO are offering to all members, free of charge, each covering a different topic to help all businesses during the course of this unprecedented period. Feel free to share these with your colleagues.

Strategic & Effective Working

Thursday 9th April - 2pm

At a time where work environments are less structured and more agile, how can you maximise the effectiveness of yourself and your team? This session looks at best practice in the areas of remote working, cross-functional working, time planning, prioritisation, organisation and communication. It’s packed with practical tips to support productivity, collaboration and a positive work-life balance.

This 90-minute webinar will help delegates to:

  • Understand how to work and communicate remotely but effectively
  • Understand the behaviours that get the most out of working collaboratively
  • Identify techniques that encourage trust, motivate and maximise the performance of remote teams
  • Understand how to maximise productivity though time planning and prioritisation
  • Develop a diagnostic mindset and learn how to use root cause analysis to focus on the most impactful tasks
  • Learn about basic technology support tools that help productivity and remote working

Watch recording (logged-in users only)


Wellbeing, Mental Health & Resilience

Thursday 16th April - 2pm

With many of us and our employees working in isolation and adapting to new work environments, it’s crucial to consider how we can support the wellbeing, mental health and resilience for ourselves and our teams. This session will look at some of the challenges faced, the signs and symptoms to look out for, and solutions available to us.

This 90-minute webinar will help delegates to:

  • Learn the five steps to mental wellbeing and how to use them practically
  • Understand the stigma that surrounds the topic of mental health and how to break it
  • Identify the signs and symptoms of anxiety
  • Learn about APPLE – the coping strategy for anxiety – and act proactively to prevent it
  • Understand how to start a conversation about mental health with someone affected
  • Understand the effect wellbeing has on overall team performance and commitment
  • Foster a positive workplace that encourages team wellbeing and a healthy work-life balance
  • Manage emotions to aid resilience and psychological safety
  • How to create a culture of psychological safety and get the best from employees

Watch recording (logged in users only)


Delegation & Motivation

Thursday 23rd April - 2pm

Getting the highest levels of effectiveness and productivity are key priorities for team leaders. This session will provide practical tips and techniques to help delegate tasks, provide constructive feedback and motivate individuals to maximise output.

This 90-minute webinar will help delegates to:

  • Understand the difference between delegation and allocation
  • Learn how to set goals and delegate effectively, in a structured way that ensures accountability
  • Learn the AID feedback model and how to apply it to ensure a positive impact
  • Understand employees’ hierarchy of needs
  • Identify the personal extrinsic and intrinsic motivators across the team
  • Motivate individuals through the three key areas of autonomy, mastery purpose
  • Understand the journey of influence, starting with the why message
  • Understand how to use positional and personal power to influence

Watch recording (logged-in users only)


Gaining Accountability through Coaching

Thursday 30th April - 2pm

A key skill of any leader is to generate accountability across the team, to ensure the highest levels of performance and standards, without the need for constant micro-managing. This session will help delegates to identify personalised leadership styles personalised to the individual, and to use coaching skills to make them more self-reliant.

This 90-minute webinar will help delegates to:

  • Understand the difference between responsibility and accountability
  • Understand the powerful and powerless behaviours that can impact accountability
  • Foster an accountable mindset through the team
  • Understand the difference between training, coaching and mentoring
  • Understand the different leadership approaches and identify preferred styles
  • Understand task experience levels and identify the most appropriate leadership style for each
  • Understand the benefits of effective coaching and identify when to use it
  • Learn how to use the GROW model to have coaching conversations that empower individuals

Watch recording (logged-in users only)


Emotional Intelligence

Thursday 7th May - 2pm

Are you aware of how your emotions impact your actions and in turn impact others? Are you aware of others’ emotion and able to use this information to optimise relationships? This session will uncover the science behind Emotional Intelligence and provide practical tips and techniques to improve it.

This 90-minute webinar will help delegates to:

  • Understand how the brain works and its impact on our Emotional Intelligence
  • Understand the key elements of the EI model and how to apply them
  • Identify personal values for themselves and their team members
  • Understand the impact of emotional triggers and identify those within the team
  • Understand the importance of listening and communication
  • Learn and apply techniques for managing states
  • Identify personal opportunities within the elements of the EI model and make changes to improve working relationships