As Director Commercial Operations (Residential, Catering and Domestic Services) at Loughborough University, Gagan Kapoor plays an important part in the award-winning student experience the university is renowned for. Kapoor holds a Master’s degree in business administration from Sheffield Business School along with a hotel management qualification and a degree in mathematics. As a career hospitality professional, he has 22 years of experience working for higher education catering, hotels, restaurants and contract caterers in the UK and India.