Overview
Philip & Catherine Colton started West Horsley Dairy in 1992 from their then home at Roundtree Cottages in the Surrey village of West Horsley. Both coming from farming backgrounds, their aim then as it remains today, was to deliver a higher quality of service and product than their competitors were providing.
Through adhering to the company ethos of ‘Delivering Excellence’ the company has grown from a local village dairy to a respected foodservice company, with a large modern fleet of over 35 refrigerated vehicles and over 75 employees. The business has developed and grown over the last 30 years through its reputation for high service levels and reliability. In November 2025 Philip & Catherine retired and the business was acquired by Granarolo an Italian Cooperative business with a presence in the UK as owners of Midland Chilled Foods.
We have an extremely robust supply chain, all our vehicles are fully refrigerated, have satellite tracking, are serviced, and replaced regularly. So that we can trace their movements all our drivers, who are solely employees (no agency drivers are used), have mobile phones so we can communicate with them as necessary. All vehicle fridge temperatures are monitored and print outs of the vehicle temperature logs are available.
In addition to our BRC accreditation we hold the FORS Gold standard accreditation. The Fleet Operator Recognition Scheme (FORS) is a scheme started by Transport For London. It encourages sustainable best practice for road freight operators who deliver in, and service, London.
