As the hospitality industry moves out of this period of uncertainty and change, technological solutions are becoming more attractive as well as cost effective.


This webinar is being delivered by SoftBank Robotics to look at some solutions that are available now.

Who are we?

SoftBank Robotics is the robotics division of SoftBank, one of the world's largest tech investors. Yahoo Japan, Uber, WeWork, Alibaba, and Revolut are among the companies in SoftBank's portfolio. Softbank Robotics is the cobotics industry leader, developing tools to drive productivity and value while bridging the gap between humans and technology to transform how we work.

Why now?

SoftBank Robotics is advancing technology by becoming a global leader in robotics solutions and is ranked first in the world in Professional Indoor Facility Mobility Robots Sales. With offices in Tokyo, San Francisco, Boston, London, Paris, Hamburg, Amsterdam, Copenhagen, Singapore, Sydney, Shanghai, and Hong Kong, the company is rapidly expanding.

Based on the world's demands for automation in hospitality, catering, and facilities management, Softbank Robotics is helping companies address three important trends:

• Labour shortages

• Cost increases

• Digitalisation

What we’ll do for you and our solutions

SoftBank Robotics was created to help you save time and money. Our solutions handle the mundane, repetitive tasks in catering and facilities management, allowing your staff to focus on the value-add. This is especially important given the current labour shortage. Our robotics suite includes the following:

• KeenBot: an automated tray delivery robot capable of transporting up to 40kg of trays to and from tables in catering environments.

• Whiz: an automated vacuum cleaner capable of cleaning up to 1,500m2 per charge of hard and soft floors.

What’s more, we will provide you with information about our upcoming products, which may include smarter building technology, façade inspection and window cleaning.

Our offer to TUCO members:

We have a wealth of experience in bringing robots to market, and we will be offering a limited number of free 3 week, no obligation trials to those of you who are interested in deploying our robots. Please get in touch with Sarah Mcloughlin if you would like to take part in the offer: [email protected] 

We look forward to meeting you at our webinar.

Please view some of the materials from SoftBank Robotics below

Whiz through link:

Keenon through link:

Whiz video 1:

Whiz video 2:

Keenon T5:



All Members


  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

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  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

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  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

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  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

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