Amid changing regulations for the hospitality sector during Covid-19, we have collated the latest Government guidance and legislation.

Download the documents below. Guidance includes details around; hospitality and retail staff for the compulsory wearing of face masks, the principles of 6 or less and distancing during a restaurant / catering visit, obligations of hospitality undertaking, and collection of contact details.

From 24th September:

Outlets that have the capacity for customers to ‘eat in’ even if it is part of a shared space or if only part of the operation is takeaway, must use track and trace.

There must be a QR code displayed to allow customers to scan as, or immediately after they enter the premises (if they have a smart phone) for the purposes of collecting details for track and trace.

If a customer has not used the QR code reader (because they do not have a smart phone), details of individuals or one individual (on behalf of the group) in a group of six or less, must be taken including:

  • Name
  • Telephone number
  • (E-mail address if a telephone number cannot be supplied)
  • (Postal address if a telephone number or e-mail address cannot be supplied)
  • Date and time of visit
  • If applicable the number of people in the group

Doesn’t include emergency services or delivery courier services (who visit the premises while carrying out their normal duties).

Details to be kept for 21days after which destroyed / deleted.

If customers are not willing to give details then they should not be allowed entry.

It’s an offence for a business not to complete the above activity and can be issued with a fine if not followed.


Hansard Society have created a web page which updates the COVID legislation as it is released. You may wish to bookmark this page.