Hospitality businesses are more than twice as likely as other industries to be experiencing challenges in filling vacancies compared with normal expectations for this time of year. The number of job vacancies are also continuing to rise as Covid restrictions ease.

TUCO recently commissioned a benchmarking survey to review data on the current labour market within the sector.

The survey found that there are currently 400 vacancies across catering and hospitality departments at all respondent’s institutions.

A high percentage of these vacancies are for catering/servery assistant roles, as well as commis chef positions. The majority of members are offering up to £25,000 salary for a commis chef or similar position, with a few offering up to £30,000. For catering/servery assistant roles, the majority of members offer the real living wage salary, with 22% offering between £20,000-£22,000.

Contrastingly, respondents reported on more fully staffed positions including bar assistants (88% staffed), head chefs (88% staffed), hall managers (94% staffed) and head of catering positions (94% staffed).

When asked about budgeting, 31% of members stated they are budgeting less than 30% income for hospitality for 2022/23, compared to the 2018/19 year. 27% are budgeting less than 30% income for events, and 13% are budgeting less than 30% income for catering.

Similarly, no members are budgeting for more than 100% income for catering in 2022/23.

On staff benefits, 95% of members offer an employee pension and a cycle to work scheme, as well as maternity/paternity leave. The fourth highest staff benefit offered was mental health provisions, followed by use of library services. No members reported offering any profit related pay schemes, and only 8% offer a bonus scheme.

We’d like to thank the members who completed the survey, which has provided valuable data about the extent of staff shortages in the industry.

View the results in more detail by downloading the document below.

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