For the University of Southampton, a leading Russell Group institution with over 24,000 students and around 7,000 staff across six campuses, creating a more agile, efficient and future-ready catering operation had become a clear priority. Within its Catering, Hospitality & Commercial Operations service - Campus Kitchen - the focus was on evolving retail catering to better meet the demands of a complex, high-volume and highly variable trading environment.
With the service moving into a new phase focused on financial sustainability and a more commercially driven, data-led approach, the need for a change became clear. The introduction of AI-enabled till systems, with support from Uniware, across the retail catering operation marked that shift. Moving beyond a traditional EPOS upgrade, the University adopted a solution designed to fundamentally improve how the operation functions; combining faster transactions, high-quality real-time data and reduced reliance on manual processes.
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Uniware can offer free-of-charge EPOS health checks to TUCO members. Contact [email protected] to find out more.